Shipping Policy

THALAC USA processes and ships orders within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays. Shipping times are estimates only and may vary depending on the destination and carrier.

We offer standard shipping within the United States. Delivery times typically range from 3–7 business days once the order has been shipped. Expedited shipping options may be available at checkout.

Once your order has been shipped, you will receive a confirmation email with tracking information. THALAC USA is not responsible for delays caused by shipping carriers, weather conditions, or other factors beyond our control.

Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If a package is marked as delivered by the carrier but not received, customers must contact the carrier directly to file a claim. THALAC USA is not responsible for lost or stolen packages confirmed as delivered.

Shipping fees are non-refundable.